RETURNS & EXCHANGES Please email us at firstname.lastname@example.org to begin a return or exchange process. Please note that any items sold while on sale are *FINAL SALE*.
Many of our graphic tees have been meticulously distressed by hand giving them a worn in feel typically only found in your personal stash of favorite tees!
Any item on sale and discounted is FINAL SALE, in which case they are not eligible for a refund, exchange, or store credit.
SPECIAL OFFERS ON RETURNS
In the case where a returned item disqualifies the original purchase for a promo code or special offer, the promotion will be reversed and any applicable shipping charges will be applied and deducted from the return.
If for any reason you are not happy with your purchase, you may return the items postmarked within 30 calendar days of receipt for an online merchandise credit or refund less the shipping charges. Returned items must be in original condition (unworn, unwashed, unaltered) with the tags attached. Please allow 7-10 days from the time you mail your order for your return or exchange to be processed. We will email once your return has been processed. **Please note we only provide one Return or Exchange Form per order**
Ordered the wrong size or color? No worries! If you need the same item in a different size or color, we’ll waive the pre-paid label fee and the new shipping cost for domestic orders. *Excludes all denim jeans*
If you’d like to exchange your merchandise for a different item, the return pre-paid label fee and new shipping fees will apply.
U.S. RETURNS & EXCHANGES
1. Place item(s) you wish to return and/or exchange in original box (if possible).
2. Ensure package is sealed properly and old labels are removed.
3. Attach the pre-paid label on top of your package.
4. Drop-off package to any authorized UPS or USPS facility.
INTERNATIONAL RETURNS & EXCHANGES
Unfortunately, we are unable to provide a pre-paid label for International returns.
*Please keep in mind for International orders, all return/exchange shipping fees are the responsibility of the customer.
Import duties, taxes, and/or customs fees are not included in the item price. You are responsible for paying any additional charges customs clearance that your country imposes. Please contact your local post office or customs office to inquire about these charges.
REFUNDS & PROCESSING
If for any reason you are not happy with your purchase, you may return the items postmarked within 30 calendar days of receipt for an online merchandise credit or refund less the shipping charges.
Refunds will be processed within approximately 7 to 10 business days after we receive your return. Original shipping charges, duties, and taxes are non-refundable.
The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
Personal Information You Choose to Provide
For example, you may need to provide the following information:
Website URL information
Home and business phone number
In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity.
What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.
How Do We Protect Your Information?
We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Communication Opt Out
If you wish to opt out of receiving offers directly from THE LAUNDRY ROOM, you can unsubscribe by following the opt-out instructions in the emails that they send you located at the footer of the communication. We can be reached by postal mail at 3309 W SUSSEX WAY FRESNO, CA 93722 or by phone at 1-800-842-6189. You can email us at email@example.com with questions, comments or suggestions.
Do We Disclose Information to Outside Parties?
What about Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein.